Privacy Policy

PRIVACY POLICY – HelloZon

Last Updated: 08/11/2025

This Privacy Policy describes how HelloZon (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit and make purchases from hellozon.com (the “Site”).

1. INFORMATION WE COLLECT

1.1 Information You Provide to Us
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Personal Information: Name, email address, billing address, shipping address, phone number
• Payment Information: Credit card numbers, payment method details (processed through secure payment processors)
• Account Information: Username, password (if you create an account)
• Communication Data: Messages, emails, or other communications you send to us

1.2 Information Automatically Collected
When you visit the Site, we automatically collect certain information about your device, including:

• Web browser information
• IP address
• Time zone
• Cookies and similar tracking technologies
• Pages you visit and how you interact with the Site

1. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and fulfill your orders for digital accounts, game keys, and other products
• Communicate with you about your orders, products, services, and promotional offers
• Provide customer support and respond to your inquiries
• Improve and optimize our website and services
• Prevent fraud and ensure the security of our services
• Comply with legal obligations
• Send you marketing communications (with your consent, where required)

1. SHARING YOUR INFORMATION

We share your personal information with third parties only in the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, and website hosting
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share your information with your explicit consent

We do not sell your personal information to third parties.

4. DIGITAL PRODUCTS AND ACCOUNT INFORMATION

When you purchase digital accounts or game keys from us:

• We provide you with account credentials or keys as part of the purchase
• We do not store or have access to your account credentials after delivery
• You are responsible for changing passwords and securing your accounts after purchase
• We are not responsible for any issues that arise from the use of purchased accounts
• All sales of digital products are final unless otherwise stated

1. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze how you use our website
• Provide personalized content and advertisements
• Improve our services

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Site.

6. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Portability: Request transfer of your personal information
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

8. DATA RETENTION

We retain your personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

9. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@hellozon.com
Website: hellozon.com
Address: via campomicciolo 310, Terni, Italy

14. GOVERNING LAW

This Privacy Policy is governed by and construed in accordance with the laws of Italy , without regard to its conflict of law provisions.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.