Terms of Service
Conditions of use for the Hellozon platform
Table of contents
- 1. Introduction
- 2. Definitions
- 3. Description of the service
- 4. Registration and account
- 5. Use of the service
- 6. Subscriptions and payments
- 7. Intellectual property
- 8. Privacy and personal data
- 9. Limitation of liability
- 10. Indemnification
- 11. Suspension and termination
- 12. Governing law
- 13. Changes to the terms
- 14. Contact
1. Introduction
These Terms of Service (“Terms”) govern your use of the Hellozon platform (“Service”) provided by Hellozon Inc. (“Company”, “we”, “us”, “our”).
By using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
These Terms form a binding agreement between you and the Company. Please read them carefully before using the Service.
2. Definitions
- “Service”: The Hellozon platform, including all related software, applications, websites, and services.
- “User”: Anyone who uses the Service, whether registered or not.
- “Account”: The user profile created during registration.
- “Content”: All data, information, and documents you upload.
- “Subscription”: The service plan you select.
- “Tax data”: Information relating to taxes, obligations, and filing deadlines.
3. Description of the service
Hellozon is a digital platform that provides tools to help you organize and manage your tax obligations, including:
3.1 Main features
- Tax tracking and reminders
- Calculations and deadline planning
- Document storage related to taxes
- Notifications and reports
- Other features we may add from time to time
3.2 Limitations
The Service is a support tool and does not replace:
- Advice from a qualified tax professional
- Official filing with the IRS or other tax authorities
- Your own tax compliance responsibilities
- Your obligation to follow applicable tax laws
3.3 Availability
We strive to keep the Service available, but we do not guarantee:
- Uninterrupted availability
- Freedom from technical outages
- Compatibility with every device
- Constant access speed
4. Registration and account
4.1 Registration requirements
To use the Service you must:
- Be at least 18 years old (or the age of majority in your jurisdiction)
- Provide accurate and complete information
- Accept these Terms and our Privacy Policy
- Comply with applicable laws
4.2 Account creation
During registration you may be asked to provide:
- Name and contact details
- A valid email address
- A secure password
- Tax or identification information as needed for the features you use
4.3 Account responsibility
You are responsible for:
- Keeping your credentials secure
- Not sharing your account with others
- Updating your information when it changes
- Notifying us promptly of unauthorized use
4.4 Verification
We may verify your identity using:
- Email confirmation
- Identity documents
- Other reasonable methods
5. Use of the service
5.1 Permitted use
You may use the Service to:
- Organize your personal tax information
- Track deadlines and amounts
- Store related documents
- Use calculators and tools we provide
- Generate personal reports
5.2 Prohibited use
You must not use the Service to:
- Engage in illegal or fraudulent activity
- Infringe others’ rights
- Transmit viruses or malware
- Attempt unauthorized access
- Interfere with operation of the Service
- Use the Service for unauthorized commercial resale
- Share your account with third parties
5.3 Your content
Regarding content you upload:
- You retain rights in your data
- You represent you have the rights needed to upload it
- You will not upload harmful or unlawful content
- You will respect third-party rights
5.4 Data accuracy
You are responsible for:
- Providing accurate, up-to-date information
- Verifying any calculations or outputs
- Not relying solely on the Service for compliance
- Consulting professionals when appropriate
6. Subscriptions and payments
6.1 Plans
We may offer multiple subscription levels, for example:
- Free: limited baseline features
- Paid: expanded features as described at checkout
6.2 Payment terms
- Prices and currency are shown at purchase
- Payment is collected for the selected billing period
- Auto-renewal may apply unless you cancel as described in your account
- We may accept card, PayPal, or other methods shown in the app
6.3 Renewal and cancellation
- Subscriptions may renew automatically
- You can cancel according to the instructions in the Service
- Fees for periods already billed may be non-refundable unless required by law
- Access typically continues through the end of the paid period
6.4 Price changes
We may change prices with reasonable advance notice. Changes usually apply on the next renewal.
6.5 Refunds
Refunds, if any, are handled according to our refund policy and applicable consumer laws.
7. Intellectual property
7.1 Our rights
The Company retains all rights in:
- Software and applications
- Design and user interface
- Documentation and branding
- Trademarks and logos
- Algorithms and methodologies
7.2 License
We grant you a limited, non-exclusive, non-transferable license to use the Service in line with these Terms.
7.3 Restrictions
You may not:
- Copy, modify, or distribute our software except as allowed by law
- Reverse engineer or attempt to extract source code
- Remove copyright or proprietary notices
- Use the Service to build a competing product
7.4 Feedback
If you provide feedback or suggestions, we may use them without obligation to you.
8. Privacy and personal data
Processing of personal data is described in our Privacy Policy, which is part of these Terms.
8.1 Collection
We collect data to:
- Provide the Service
- Improve features and reliability
- Meet legal obligations
- Prevent fraud and abuse
8.2 Security
We use appropriate safeguards, but no system is perfectly secure.
8.3 Sharing
We do not sell your personal data. Sharing occurs only as described in the Privacy Policy.
9. Limitation of liability
9.1 General disclaimer
The Service is provided “as is” without warranties of any kind, to the fullest extent permitted by law.
9.2 Specific limitations
We do not warrant:
- Perfect accuracy of calculations or outputs
- Uninterrupted availability
- Compatibility with every device
- Any particular tax outcome
- Compliance with every jurisdiction’s rules
9.3 Liability cap
To the extent permitted by law, our total liability for claims arising from the Service is limited to the amount you paid us in the twelve (12) months before the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or data.
9.4 Exclusions
We are not responsible for:
- Your errors or omissions
- Internet or third-party service failures
- Actions of third parties
- Events beyond our reasonable control
10. Indemnification
You agree to indemnify and hold the Company harmless from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of:
- Your breach of these Terms
- Your misuse of the Service
- Your violation of third-party rights
- Content you upload
- Fraudulent or unlawful conduct
11. Suspension and termination
11.1 Suspension
We may suspend access if:
- You breach these Terms
- We detect suspicious or fraudulent activity
- Payment fails
- We are required to do so by law
11.2 Termination
We may terminate accounts for:
- Serious or repeated violations
- Extended inactivity, where allowed
- Your request
- Shutdown of the Service
11.3 Effects
On termination:
- Access to the Service may end
- Data may be deleted per our retention policy
- Refunds may not be owed except as required by law
- Sections that should survive will remain in effect
12. Governing law
These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict-of-law rules, except where mandatory local consumer protections apply.
12.1 Venue
Subject to applicable law, you agree that exclusive jurisdiction for disputes will be in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.
12.2 Disputes
We encourage you to contact us first. Where permitted, informal resolution or arbitration may apply as described in supplemental terms or law.
13. Changes to the terms
We may update these Terms from time to time. The updated version will be posted on this page.
13.1 Notice
For material changes we may notify you by:
- Email to your registered address
- In-app notice
- Website banner
13.2 Acceptance
Continued use after changes take effect constitutes acceptance. If you disagree, stop using the Service.
14. Contact
For questions about these Terms, contact us:
Hellozon Inc.
- Address: 1 Market Street, Suite 100, San Francisco, CA
- Email: legal@hellozon.com
- PEC: pec@hellozon.com
Legal support
- Email: legal@hellozon.com
- Online form: Contact page
- Hours: Mon–Fri 9:00–18:00